Contact

 

Service is a top priority at Melitta Europa.

 

Do you have a question or a problem? We’re happy to help.

 

For topics related to the online shop, we are available via chat from Monday to Friday between 8:00 a.m. and 6:00 p.m. – you’ll find the chat at the bottom right of every page. You won’t be chatting with AI, but with real people.

 

Or send us a short message: Melitta® Contact Form

 

You can reach our customer service for Melitta® products (except coffee) at the following address:

 

Melitta Europa GmbH & Co. KG

Household Products Division

 

Customer Service

Melittastr. 44

32427 Minden

Fax: +49 571 861210

E-mail: verbraucherservice.me-h@melitta.de

 

You can reach our consumer service for questions about Melitta® coffee and Melitta® instant specialties at the following address:

 

Melitta Europa GmbH & Co. KG

Coffee Division

 

Consumer Service

P.O. Box 10 33 80

28033 Bremen

Tel.: +49 421 5188-0

Fax: +49 421 5138-61

E-mail: Verbraucherservice.ME-K@melitta.de

 

The following addresses are intended for our service partners:

 

Spare parts catalog: www.melitta.de/spareparts

Knowledge database (SABIO): https://melitta.sabio.de

Service Portal (CSM): csm.mh24.de

Access is reserved for authorized service partners with the appropriate user rights.